10444 Gulfdale · San Antonio · Texas · 78216 · phone (210) 341-9188 · fax (210) 530-0102
Standard Equipment Model Features
  • Extensive standard information
  • Manufacturer information
  • Standard preventative maintenance schedules
  • General warranty periods and warranty periods for up to 10 components
  • Skills/training needed for servicing
  • Contract pricing
Customer Equipment Features
  • Track by serial #, tag #, or system
  • Specific warranty dates based on model
  • Sales information
  • Loan, rent, out-of-service indicator
  • Complete contract history
  • Contract pricing information
  • Complete history of service orders
  • Meter reading history
  • Billing, cost, and profit information
  • Notes and optional Extended Data
Preventative Maintenance Features
  • Up to 10 schedules per equipment model
  • Based on time elapsed or metered usage
  • Generate PM service orders for equipment
Meter Readings
  • Option per equipment model
  • Contract billing provides for base units and rate table for excess usage
  • Unlimited history of meter readings
  • Record initial, actual, or estimated readings
Interface with Return Authorizations Module
  • Track returns for credit, repair, exchange, warranty work
  • Internal or customer-owned equipment
Integration with Contracts and Service Orders
  • Link to contracts and service orders
  • Contract billing, service warranties
Interface from Inventory/Sales
  • Automatically create service records for sold equipment
  • Interface with parts Inventory, Purchasing
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Equipment Servicing

 

Keeping track of all the important information about your equipment, customer equipment, equipment returned to the manufacturer, and equipment currently under repair is a demanding task.